Both the tile backsplash and flooring look amazing. Thank you for your guidance with selecting these products. The end-result of our kitchen is just what we had hoped for. Both install teams exhibited excellent customer service skills (timely, professional, polite, and courteous), were aware of their surroundings, took the necessary precautions to protect any/all adjacent areas for accidental damage, and cleaned up well at the job-end.
We did a long awaited total remodel of our kitchen (literally gutted the space down to the studs). What a pleasure it was to work with Diana AND the other folks at Capozza Tile. I had been to 3 other businesses in my area and none of them left me with any warm and fuzzy feelings. The choices of tiles for our backsplash was overwhelming. Diana was awesome from the moment I walked in the door. She made some awesome suggestions and I found just what I was hoping for! Her experience and decorating sense was so very welcome and appreciated!! We had a little mix up with installation and Tia’s (project manager) customer service was absolutely outstanding!! I would highly recommend Capozza to anyone and everyone for a professional and caring experience!
I was remodeling the kitchen in my condo to prepare it to be a rental. Although it is in a older building in Washington DC, the market is competitive and the kitchen needed the upgrades. I planned to replace the backsplash, but since it was going to be a rental the design needed to be classic, and neutral, and modern, maintenance free, and cost effective!! Diana at Capozza Tile met all those objectives and more!
I also live in Maine, and I went to Capozza Tile to start the process where I met Diana. She presented 4 x 16″ biscuit ceramic tile to be placed on the wall in a subway pattern. I would never have thought of this and it shows her ability to visualize and understand her client’s needs. She made sure that the total order was available on time to take back to DC. The install went very well and the backsplash looks terrific. I would recommend Diana to anyone who needs a caring, professional kitchen and bath designer. I hope to work with her again!
My husband and I decided to remodel our very outdated bathroom. After looking at hundreds of bathroom photos we had a good idea of what we wanted the bathroom to look like, but didn’t know where to begin. We had worked with Capozza tile in the past so we decided to return. On one Saturday morning it was our good fortune to stop in Capozza and meet Diana. That was one of many meetings with Diana, as she spent hours with us working out every feature of our new bathroom. She has an amazing eye for design and detail! On paper she laid out the design for both the bathroom floor and walls of our walk-in shower. The incorporation of penny rounds was the final touch that made this an absolutely gorgeous design! We would highly recommend Diana and Capozza Tile. (the photos do not capture the real beauty of this work)
Have done several jobs with Susan @ Capozza. Love her energy, creativity & thoughtfulness. I would mention a look, and she’d find the tile I was looking for within minutes. Love my results, getting ready to redo the 3 Rd bath – she’ll be the first call I make!
Capozza Tile and Floor Covering is a great industry partner. I work with them frequently regarding our in house construction projects and with our new build and remodeling clients. The staff is very knowledgeable with all types of tile, install and design. I feel confident sending my clients to meet directly with Capozza and I also love accompanying them to their spacious and up to date showroom to make selections. They are always timely with pricing and information. The customer service we receive is bar none. I highly recommend Capozza Tile.
We arrived at Capozza’s knowing only that we needed a new kitchen floor. From start to finish, it was a fine experience. Melissa greeted us warmly, learned what we wanted, and directed us to Cameron. He helped us narrow our choices through his questions, knowledge, general expertise and extraordinary sense of color coordination and design. When installation day arrived, Marc contacted us so we knew exactly when Wade and Matt (We think that was his name) would come to measure and install the floor, which they did with confidence and skill. Communication with us was excellent throughout. We were especially impressed when Wade assured us he would call us if the predicted blizzard prevented him from coming on a particular day, and he absolutely followed through on that promise! We love the floor, and are pleased, but not surprised, that all of Cameron’s advice was “spot-on.
Capozza Tile has a good selection of tile in their showroom. They’re also happy to listen to your needs and make suggestions that might not be obvious. I have been able to special-order obscure tile supplies through them as well. If you want to have attentive one-on-one help as you look at tile, call ahead and make an appointment.
Great showroom and fantastic service. I have dealt with Mike and Tia and they seem to know the showroom inside out. I used them for tile selection for 2 bathrooms and entryway. Went in with just an idea and the staff made it easy to move to a more complete vision with the right tile and accents. They were the most helpful during the design process, with great suggestions. I tried others in town but these guys are the best.