We did a long awaited total remodel of our kitchen (literally gutted the space down to the studs). What a pleasure it was to work with Diana AND the other folks at Capozza Tile. I had been to 3 other businesses in my area and none of them left me with any warm and fuzzy feelings. The choices of tiles for our backsplash was overwhelming. Diana was awesome from the moment I walked in the door. She made some awesome suggestions and I found just what I was hoping for! Her experience and decorating sense was so very welcome and appreciated!! We had a little mix up with installation and Tia's (project manager) customer service was absolutely outstanding!! I would highly recommend Capozza to anyone and everyone for a professional and caring experience!
Capozza Tile and Floor Covering is a great industry partner. I work with them frequently regarding our in house construction projects and with our new build and remodeling clients. The staff is very knowledgeable with all types of tile, install and design. I feel confident sending my clients to meet directly with Capozza and I also love accompanying them to their spacious and up to date showroom to make selections. They are always timely with pricing and information. The customer service we receive is bar none. I highly recommend Capozza Tile.
We arrived at Capozza's knowing only that we needed a new kitchen floor. From start to finish, it was a fine experience. Melissa greeted us warmly, learned what we wanted, and directed us to Cameron. He helped us narrow our choices through his questions, knowledge, general expertise and extraordinary sense of color coordination and design. When installation day arrived, Marc contacted us so we knew exactly when Wade and Matt (We think that was his name) would come to measure and install the floor, which they did with confidence and skill. Communication with us was excellent throughout. We were especially impressed when Wade assured us he would call us if the predicted blizzard prevented him from coming on a particular day, and he absolutely followed through on that promise! We love the floor, and are pleased, but not surprised, that all of Cameron's advice was "spot-on."
Capozza Tile has a good selection of tile in their showroom. They're also happy to listen to your needs and make suggestions that might not be obvious. I have been able to special-order obscure tile supplies through them as well. If you want to have attentive one-on-one help as you look at tile, call ahead and make an appointment.
Great showroom and fantastic service. I have dealt with Mike and Tia and they seem to know the showroom inside out. I used them for tile selection for 2 bathrooms and entryway. Went in with just an idea and the staff made it easy to move to a more complete vision with the right tile and accents. They were the most helpful during the design process, with great suggestions. I tried others in town but these guys are the best.